BlogCommunityOrthodonticsPediatric Dentistry

Our Response to the Coronavirus (COVID-19)

By March 18, 2020 May 7th, 2020 No Comments

May 7th, 2020

Dear Patients and Parents,

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety. We have been following Governor Cuomo’s daily updates as well as those from the American Dental Association and the NY State Dental Association. Although we feel optimistic about the decline in spread of the coronavirus, we have not yet been given the green light to resume providing routine dental care.

We appreciate your understanding as we navigate through this time together and we will continue to provide you with the latest information via email, text message, and social media. Phones will still be answered, and messages checked routinely.

Once again, we’d like to thank all of you for your patience during this time. We are privileged to serve you and the community and look forward to seeing your smiles again soon!

Thank you and be well,

Drs. Kothari, Kumar and the 914 Smiles Team

April 20th, 2020

Dear Patients and Parents,

We want to personally reach out to you and provide an update on the actions that 914 Smiles is taking to help prevent the spread of the coronavirus (COVID-19) and support the health and well-being of our patients and team. Following the updated mandates from the NY State Dental Association and Governor Cuomo, we are temporarily closing the office through May 15th.

We appreciate your understanding as we navigate through this time together and we will continue to provide you with the latest information via email, text message, and social media. Phones will still be answered, and messages checked routinely.

For your convenience, in the event of a dental emergency or if you have any questions about your orthodontic treatment and would like to send us pictures to review your progress, we have an excellent new check-in service that will make communicating with us during our office closure a lot easier!

Simply complete your online check-in here by uploading a few images of your teeth, letting us know if you have any questions or concerns, and attaching your preferred method of communication. Once that is done, a 914 Smiles team member will contact you to assist!

Alternatively, you may also text or email photos of the concern to either (914) 332-0900 or [email protected]

Once again, we’d like to thank all of you for your patience during this time. We are privileged to serve you and the community and look forward to seeing your smiles again soon!

Thank you and be well,

Drs. Kothari, Kumar and the 914 Smiles Team

March 18th, 2020

Dear Patients and Parents,

We want to personally reach out to you and provide an update on the actions that 914 Smiles is taking to help prevent the spread of the coronavirus (COVID-19) and support the health and well-being of our patients and team. Following mandates from the NY State Dental Association and Governor Cuomo, we are temporarily closing the office until April 20th.

We appreciate your understanding as we navigate through this time together and we will continue to provide you with the latest information via email, text message, and social media. Phones will still be answered, and messages checked routinely.

For your convenience, in the event of an emergency, you may text or email photos of the concern to either (914) 332-0900 or [email protected] for a quicker response.

We are privileged to serve you and the community and look forward to seeing your smiles again soon!

Thank you and be well,

Drs. Kothari, Kumar and the 914 Smiles Team

Dr. Kothari

Author Dr. Kothari

More posts by Dr. Kothari

Leave a Reply